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ERP upgrades planned like the projects they are

Upgrading an ERP sounds like a technical chore. In practice it touches every process: screens change, behaviour changes, custom modules need porting, integrations need retesting, and users need to know what is different on Monday.

Overview

What erp upgrade involves

Staying on an unsupported version is not a safe alternative. Security fixes stop, third-party apps stop being maintained, and the eventual upgrade gets bigger every year it is postponed.

01The problem

Where things usually go wrong

01

Several versions behind

The system is so far behind that the upgrade looks like a reimplementation, so it keeps being postponed.

02

Unknown customization inventory

Nobody knows exactly which modules are installed, which are custom and which are still used.

03

Regression risk

Without automated tests, every upgrade means weeks of manual checking — and something still slips through.

04

Third-party apps abandoned

Apps bought from marketplaces are no longer maintained for the new version.

02Our approach

How we handle it

Every upgrade begins with an inventory. Each installed module is classified as standard, third-party or custom, and then as keep, port, replace with standard functionality, or remove. In most systems we upgrade, a meaningful share of custom code turns out to be redundant on the newer version.

We upgrade a copy of production on staging, port the remaining custom code, and run automated tests plus a structured functional test led by your key users. The production upgrade follows a rehearsed runbook with a verified backup to roll back to.

ERP data migration pipeline from legacy system through extract, cleanse, transform, validate and load stages into the new ERP, with reconciliationLEGACY01Extract02Cleanse03Transform04Validate05LoadNEW ERPRECONCILE BALANCES + COUNTSREPEATABLE SCRIPTED RUNS · MOCK 1 → MOCK 2 → CUTOVER

03Capabilities

What the work covers

01

Module inventory

Complete classification of installed apps and custom code.

02

Custom code porting

Modules adapted to new APIs, views and framework changes.

03

Third-party replacement

Abandoned apps replaced with maintained alternatives or standard features.

04

Regression testing

Automated tests plus scripted functional tests on key processes.

05

Integration retesting

Every connected system verified against the upgraded version.

06

User change briefing

Short guides and sessions on what changed for each role.

04Technical considerations

Details that decide whether it holds up

01

Data model changes

Fields and tables renamed or restructured between versions are mapped and migrated.

02

API changes

Integrations checked for deprecated endpoints or changed payloads.

03

Performance comparison

Key screens and batch jobs timed before and after to catch regressions.

04

Rollback readiness

A verified backup and tested rollback procedure before the production window.

05Process

How the engagement runs

  1. 01

    Inventory

    Modules, customizations, integrations and reports catalogued.

  2. 02

    Test upgrade

    Production copy upgraded on staging with code ported.

  3. 03

    Validate

    Automated and user-led testing with fixes iterated.

  4. 04

    Rehearse

    Full dry run of the production upgrade with timings.

  5. 05

    Upgrade

    Production upgrade in an agreed window, with post-upgrade checks.

06Outcomes

What you should expect afterwards

Supported and secure

Back on a version that receives fixes and security updates.

Lighter system

Redundant customizations removed rather than carried forward.

New capabilities

Access to standard features that replace workarounds.

Where it applies

Industries and systems we commonly see

Insights

Related reading

FAQ

Frequently asked questions

How often should we upgrade?

Platforms with annual releases are best upgraded every one to two years. Waiting longer usually makes each upgrade larger and riskier.

Can we skip versions?

Usually the database can move across several versions in one project, but custom code must be ported to the target and behaviour changes tested. Skipping saves calendar time, not testing.

Will our users notice the upgrade?

Yes, interfaces and some behaviours change. We prepare role-specific briefings so the first day on the new version is not a surprise.

Next step

Stuck on an old version?

We will inventory your system and give you a clear upgrade plan and estimate.