Frequently asked questions

We implement, customise, integrate, migrate and support ERP systems for growing businesses. Functional consultants and software engineers work in one team, so process design and technical work stay connected.

Our hands-on delivery is on Odoo (Community and Enterprise) and ERPNext. We also advise on platform selection and integrate with other ERPs, and we will say so when another platform fits you better.

No. ERP Builders is an independent services company and is not affiliated with or endorsed by Odoo S.A. Independence lets us recommend Community, Enterprise or a different platform based on what fits.

We work with clients in United States, United Kingdom, Canada, Australia, United Arab Emirates and India, mostly remotely, with on-site visits where a project needs them.

Mostly small and mid-sized businesses, from teams moving off spreadsheets and entry-level accounting software to mid-market companies replacing an ageing ERP.

Most projects start with a short discovery phase that maps your processes and data. The implementation is then quoted against that scope, so the price is based on your requirements rather than a module list.

It depends on scope, data and integrations. A focused small-business rollout can take weeks; a multi-site implementation with integrations and migration takes months. See our ERP implementation timeline guide for typical ranges.

Yes. We set up Odoo Community, the free open-source edition, at no charge. Hosting is not included; you pay your hosting provider directly.

Yes. We start with an audit of the configuration, custom code and data, then propose how to stabilise and complete the system.

A project owner who can make decisions, process owners for each area who join workshops and testing, and time to clean data. Internal time is the most underestimated cost in ERP projects.

Yes. Your database, data and any custom code we write for you are yours, and code is delivered to your repository.

Access is limited to the people working on your project, test copies have outgoing email and payments disabled, and we sign an NDA and data processing agreement on request.

Every implementation includes a hypercare period. After that, you can choose ongoing support and maintenance, ad-hoc help, or run the system yourselves with the documentation we hand over.

Yes, including custom module porting and testing. See our Odoo 20 upgrade page for how we run version upgrades.

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