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Service · Consulting
An ERP audit that tells you what is actually wrong
Sometimes everyone senses that the ERP is not working as it should, but nobody can say exactly why. Stock does not reconcile. Reports disagree. Users keep spreadsheets on the side. A previous partner says everything is fine.
Overview
What erp audit involves
An ERP audit gives you an independent, evidence-based view. We examine configuration, data, custom code, integrations, security and how the system is governed, and we deliver findings ranked by business impact with practical recommendations.
01The problem
Where things usually go wrong
01
Numbers that don't reconcile
Inventory valuation, receivables or margins that finance cannot trust.
02
Shadow spreadsheets
Users maintain parallel spreadsheets because they do not believe the system.
03
A project that never stabilised
Months after go-live, the same issues keep recurring.
04
Unclear partner performance
No independent way to assess whether the current partner's work is sound.
02Our approach
How we handle it
We review the system from several angles at once: configuration against business processes, data quality through profiling, custom code through review, integrations through logs and error history, and security through roles and access. We interview key users to understand where trust has broken down.
Findings are written plainly and ranked by impact: what is costing money or risk now, what will cause problems as you grow, and what is cosmetic. Each finding comes with a recommendation and a rough effort estimate.
03Capabilities
What the work covers
01
Configuration review
Costing, accounting, warehouse, approval and workflow settings checked against how the business operates.
02
Data quality profiling
Duplicates, missing values, inconsistent units and orphaned records quantified.
03
Code review
Custom modules assessed for quality, security, performance and upgrade risk.
04
Integration review
Error rates, retry behaviour, data ownership and monitoring examined.
05
Security and access
Roles, segregation of duties, inactive users and credential handling.
06
Governance assessment
Change control, documentation, support model and ownership.
04Technical considerations
Details that decide whether it holds up
01
Read-only access
Audits are performed with read-only access to a copy of production where possible.
02
Reconciliation tests
Sub-ledgers compared to the general ledger to locate valuation and posting issues.
03
Static analysis
Automated scanning of custom code combined with manual review of critical paths.
04
Log analysis
Error and job logs analysed for recurring failures and their frequency.
05Process
How the engagement runs
- 01
Scope
Agree areas, access and stakeholders.
- 02
Investigate
Reviews, profiling, interviews and testing.
- 03
Report
Prioritised findings with recommendations and effort estimates.
- 04
Walk-through
Findings presented to leadership with a recommended action plan.
06Outcomes
What you should expect afterwards
Clarity
A precise list of what is wrong and why, backed by evidence.
Prioritised action
Effort directed to the issues that matter most.
Independent view
An objective assessment you can share with partners and leadership.
Where it applies
Industries and systems we commonly see
Relevant industries
Relevant integrations
Related services
Often delivered alongside
ERP ConsultingSelection, readiness, process design and roadmaps from consultants who also deliver.ERP Performance OptimizationFind and fix slow screens, reports, batch jobs and integrations with evidence, not guesswork.ERP SupportA named team that knows your configuration, handling issues, questions and small changes.ERP CustomizationTailor your ERP to real processes with the least custom code that will do the job.
Insights
Related reading
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ERP Implementation Team: Roles and Responsibilities
Who you need on an ERP implementation team: sponsor, project lead, key users, data owner, consultants and developers, with realistic time commitments.
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ERP User Adoption: Training That Actually Works
Why ERP adoption fails and how to fix it: role-based training, key users, floor-level sessions, quick reference guides, and measuring adoption after go-live.
FAQ
Frequently asked questions
How long does an ERP audit take?
Typically two to four weeks, depending on system size, number of integrations and access to stakeholders.
Will you tell us if our current partner's work is poor?
We report what we find, factually and fairly. The aim is to fix problems, not assign blame.
Do you need full admin access?
Read-only access to a copy of production is usually enough. We will specify what is needed during scoping.
Next step
Not sure what's wrong with your ERP?
An audit will tell you, with evidence and a plan.