ERPNextقراءة في 2 دقائق
ERPNext Upgrade Guide: Moving Between Major Versions Safely
How to upgrade ERPNext between major versions: inventory apps, handle features moved to separate apps, test on staging and run the production upgrade.
ERP platform · ERPNext
ERPNext support that keeps the system healthy after go-live
Go-live is the start of ERPNext ownership, not the end. Users need answers, month-end needs to close, minor versions bring fixes, major versions bring upgrades, and servers need someone watching them.
Overview
The short version
Our support arrangements cover all of it — or only the parts your internal team does not — with response times agreed in writing and a named consultant who knows your configuration.
ERP Builders is an independent ERPNext services company and is not affiliated with or endorsed by Frappe Technologies. “ERPNext” and “Frappe” are trademarks of Frappe Technologies Pvt. Ltd.
01
What support covers
Each arrangement is sized to your user count, the amount of customisation and how much your own team handles.
Functional help desk
How-to questions, process issues and month-end help from consultants who know accounting and stock, not just the software.
Fixes and enhancements
Bug fixes in custom apps and scripts, plus a monthly allowance for small improvements, all deployed through staging.
Managed hosting
Frappe Cloud or self-hosted servers with monitoring, off-site backups that are test-restored, security updates and capacity planning.
Planned upgrades
Minor updates applied on a schedule, and major version upgrades planned, tested and run as small projects.
02
Performance tuning
Slow ERPNext systems are usually caused by a few specific things: heavy reports run against the live database, missing indexes on custom fields used in filters, too few background workers, or scripts that run queries inside loops.
We profile before changing anything, fix the largest causes first, and move heavy reporting to scheduled jobs or a reporting replica so day-to-day users are not affected.
Related
Related Odoo services and topics
Integrations
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الأسئلة الشائعة
الأسئلة الشائعة
Can you take over support from another partner?
Yes. We start with a short health check of configuration, custom code and hosting so we know what we are supporting, then agree a support plan.
Do you host ERPNext for us?
We manage ERPNext on Frappe Cloud or on infrastructure in your own cloud account, so you always own the servers and the data.
How are support hours billed?
Usually as a monthly retainer with an agreed hours allowance and response times, with larger changes quoted separately.
Comparisons
Weighing Odoo against alternatives?
Odoo vs SAPIntegrated, extensible suite for SMB and mid-market versus the deepest enterprise ERP ecosystem on the market.Odoo vs Dynamics 365An all-in-one suite versus Microsoft's ERP ecosystem with deep Office, Teams and Power Platform integration.Odoo vs NetSuiteFlexible, lower-cost suite versus a mature cloud-only ERP with strong financials and multi-entity support.
الخطوة التالية
Need reliable ERPNext support?
Tell us about your users, hosting and customisations and we will propose a support plan.